Thursday, March 22, 2012

Bugs

What do you do when you think that you've got a bug? Do
you have to call MS Support? Or do they have a free way
to report a bug?
First, check the documentation and search the MS Knowledge Base to see if
it's a known issue:
http://support.microsoft.com/default...;en-gb;kbhowto
Use Google to search the archives of the sqlserver newsgroups to see if your
problem has been discussed before.
If you're still not having any luck then post your problem here. If possible
post some some code that will actually reproduce the problem so that others
can test it out and suggest solutions.
You can also go via MS Product Support. If they acknowledge it as an
undocumented bug then you shouldn't be charged for the call.
David Portas
SQL Server MVP
sql

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